Etsy - Deadcraftydesigns Cute Cartoon Animal Mug - Colourful Animals Mugs
Description
Brightly coloured to brighten up your day - or why not brighten someone else's? Full of cute animals! FAQS: WHAT IS YOUR RETURN/REFUND POLICY? We want you to be happy with your items but in the unfortunate event that you're not, we'll do our very best to make it right. Simply get in touch & we'll help you out. You have the right to cancel your order at any time up to 7 working days after the day you received your order, however this does not apply to certain items such as personalised gifts or items customised for you. It is vitally important that when you place your order that you check all details, including dates, spelling, punctuation & grammar are correct as we copy what we get sent for item personalisation. If you have noticed an error after you have placed an order we request you let us know ASAP via the contact us section & providing the item has not already been sent for production we can look to make the required alterations. Please get in touch to cancel your order & we'll refund your order excluding any delivery charges once we have received back the item in the same unused condition we sent it in & with all original packaging still intact. If you're unhappy with your item, please return it within 14 days to receive a refund, not including the initial postage charge. This does not apply to personalised items where there is an error made that was not a fault of ours or the item has not been cared for in your possession. If the item is faulty, we will also refund the returns postage as well as the relevant initial postage charge (if any). WHAT ARE YOUR DELIVERY TIMESCALES? (UK ORDERS) We pride ourselves on getting you your items as quickly as possible. As most of our items are made to order please allow 3-5 working days for your item to be despatched. If you require an item urgently please contact us first & we can see if we can meet the timescales given. On most occasions you can upgrade your delivery & we can despatch same day/next working day (please message us first to confirm.) We use Royal Mail for the majority of our items, with couriers taking larger orders that may require this. Once dispatched you can expect to receive your item(s) within 3-4 working days. If a product has become unavailable & we are not able to fulfil the order or there will be a delay in fulfilling the order we will advise you as soon as possible & offer a full refund, credit for an alternative product or the option for us to fulfil the order when stock has been received. If any details that you give to us for your delivery address are incorrect then we are not liable if you do not receive any items you have ordered from us. Cute Cartoon Animal Mug - Colourful Animals Mugs
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